Contact Us

Office Hours
7:30 am - 4:00 pm Monday through Friday

Headquarters
1351 Iowa Speedway Drive
Newton, IA 50208
Phone: (641) 792-7011
Toll Free: 800-400-6066
Fax: (641) 792-6982
Email: Info@ciawa.com

Branch Office
Grundy Center
Phone: (319) 824-5920

 

After Hours Customer Service
CIWA provides service 24 hours a day, seven days a week. After normal business hours, calls will be taken by CIWA's answering service. When calling, please provide the name on account, account number, property address or location, and phone number available for our customer service representative to return your call.

• Non-emergency messages such as broken remotes will be responded to by office staff the next business day.
• Emergency situations such as a water main leak or water outage will be responded to by CIWA's on-call personnel immediately.

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